Capitec eWallet or Cash Send is a mobile payment solution that enables account transfer money to anyone with an active mobile number, regardless of whether or not the receiver has a Capitec account.
Capitec Bank allows you to send money to friends and family swiftly and easily. The only distinction between it and the FNB eWallet or any other bank service is the protection, simplicity, and cost of sending money to friends and family.
Capitec Bank is South Africa’s most innovative retail bank that has rapidly rose to become the second largest retail banking institution, and their various credit and banking solutions have been popular among the citizens of this country.
Since most banks have introduced the eWallet system which allows their customers to send money to individuals with a valid cellphone and the ability to withdraw the money from any ATM machine near them.
Many banks have introduced their own cash send products that include Nedbank Send iMali, ABSA CashSend, Standard Bank Instant Money just to mention a few.
What is Capitec eWallet and how does it work?
The Capitec eWallet services are meant to be simple to use and dependable. Account holders can use two options namely sending through the app or via USSD.
The Capitec eWallet allows you to send cash up to R3,000 per transaction and R5,000 per day, and these maximum limits cannot be changed for now.
Customers can transfer up to R25,000 each month using the cash send facility from Capitec.
If you transmit money that is beyond R1,000, you will be charged a set transaction fee of R16 while amounts ranging between R40 and R1,000 would cost you only R8 to send.
How do I send money using Capitec eWallet on the banking app?
Do you need to make a cash withdrawal to support your friends or family? With cellular banking, you can do it quickly and easily. You’ll save time and money by skipping the lines at ATMs and businesses.
The Capitec Bank ewallet facility comes with no extra fees but just the once-off per transaction fee which is payable.
– Go to your Payment Options by clicking Transact.
– Input your unique one time Remote PIN.
– Select a recipient.
– If they are a Capitec Bank customer, provide their payment information or a valid telephone number.
– To confirm, enter your secret Remote PIN.
How do you get your Capitec eWallet money?
– Near you, find a Capitec ATM, Shoprite, Checkers, Usave, Game, Makro, Pick n Pay, or Builders shop.
– Tell the cashier you have a cash transfer from a Capitec client when you collect at one of the partner stores.
– The teller will inquire about your reference number.
– You’ll be asked for your first and last name, as well as your phone number and the secret code.
– The money is sent out right away after it has been confirmed.
What you’ll need to get your Capitec eWallet money
There are basically two things you will need to collect the money sent to you, namely:
– the SMS that comes with your collection reference number.
– the unique 4-digit passcode.
Capitec ATM, Shoprite, Checkers, Usave, Makro, Pick n Pay, or Builders shop can be visited by the beneficiary. The recipient will require the above reference number and the 4-digit secret passcode to collect the cash.
How long will my Capitec Ewallet be valid?
If the money is not claimed within 30 days, the money will be refunded to the sender’s account.
What is the process for changing my Capitec cash send PIN?
To reset your Remote PIN, call Client Care on 0860 10 20 43 and their consultants will assist you in resetting it.
Is there a cardless withdrawal option with Capitec?
There are two methods to withdraw cash from Capitec. To begin with, a person can withdraw money from their bank account without the need of a card.
Second, even if someone doesn’t have an account with the bank, you may send monies to them and have them withdraw the money from a Capitec ATM machine.
Capitec eWallet Contact Information
For more detailed information regarding this service, payments not going through or to do a reversal contact Capitec’s Client Care Centre by calling 0860 10 20 43 and speak to their consultants.
